Catering FAQs

Do you have a private room to rent for larger groups?
Yes, our Canes Room seats up to 64 guests and is available for a rental fee of $250. We can also reserve our Back Patio for private events, weather permitting. The rental fee is also $250 and the patio can seat 50 people.

Do you provide off-premise catering?
Yes we do. We are the only caterer in the area that cooks all of our food fresh, at your site, on our custom-made grills.

Can you also provide service and bar staff?
Yes upon request. Most of our catered events are self-serve buffets with all disposable serviceware. But in the event that you are looking to host a more formal event, we can provide trained service staff and bartenders at a competitive hourly rate.

What will I need to provide for you to cater the event at my site?
We take pride in being full-service caterers. We provide the requested food and beverage for your guaranteed headcount, the cooks to prepare and restock the buffet, tables with Backyard Bistro tablecloths for the buffet, chafing pans, serving utensils and all disposable plates, cutlery and cups needed for the event. The host is responsible for providing seating for guests. Should you require it, we can coordinate rental of items such as tenting, seating tables, linens and chairs for your event.

What if I want to serve something at my event that is not on your menu?
Our menus are basically designed to be used as a starting point for planning a menu. They can be customized to suit any palate or budget. If you do not see it on our menu, just ask our Catering Director and we will get a price for it.

Can I provide some of the food myself?
For any event that held off-site at your home, you are welcome to supplement our menu with your own additions. On Backyard Bistro property, we must provide all of the food and beverages served due to health code requirements.

Can I keep any of the food that is left over after my event? I hate to see it go to waste and would like to donate it to a charity.
Unfortunately, the health department does not permit us to leave any remaining food after an event is completed. During the course of an event, we can monitor and maintain proper cooking and serving temperatures to ensure the safety of the food. No such sanitation guidelines are in place for home use. Also, most charities will not accept food that has already been prepared in advance.

Since you cook with grills on-site, won’t it leave a mess at my party site?
No, all of our grills have traps to catch any grease and everything is self-contained. We do our best to leave the cooking area exactly as it was before we arrived. We are also fully permitted by the county and equipped with fire safety equipment.

Do I need to tip the staff that works my event or is it included in the food price?
All food pricing stated on our menus is before tax and/or gratuity. You will be billed the current state and county sales tax in addition to the food and beverage pricing. On all off-premise events, you are also billed for an automatic gratuity of 18% in addition to the food and beverage pricing to cover the staffing for the event. No additional gratuity is needed, nor expected.

Will you cater an event outside of the Triangle area?
We have catered events as far away as Atlanta, Georgia. We will happily travel for your event. The only additional cost is a mileage reimbursement fee.

Is there a contract or deposit required to book my event?
We do have an event contract that is required for all off-premise catered events. There is an initial deposit of $1000 (non-refundable) that is required along with the signed contract.

What payment options do you allow?
According to the terms of our contract, the initial deposit can be paid by cash, check or credit card. The remaining balance is due two weeks prior to the event and can be paid in any of the above methods. The remaining balance is based on the estimated headcount at that time. Any underpayment, due to an increase in the headcount or change in menu, is due prior to the event. Any overpayment will be refunded after the event is completed.

When will you need my final guest count?
We ask for an estimated headcount 7 days prior to the event and we ask for a confirmed headcount three days prior to the event.

What if I have extra or less guests come than what I confirmed? Do you prepare for a percentage over my confirmation?
You will be charged for a minimum of the headcount confirmed three days prior. In the event that more guests attend, you will also be billed for the additional guests. If you have less guests attend that what you guaranteed, you are still responsible for paying for the guaranteed guest count. We ask that your headcount be as accurate as possible since we cook everything fresh on-site. The accuracy of your headcount allows us to provide you and your guests with the freshest, highest quality food at the most reasonable price possible, so we do not prepare for a standard “overage” on your guest count.